Intercontinental Hanoi Westlake By Ihg, Hanoi
158US$
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Key details
About the Hotel
05 Tu Hoa,Tay Ho,
Hanoi,
Vietnam,
No postal,
Ha Noi Municipality
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Room
Max:
2 persons
465 sq. feet
Bed options:
1 King Size Bed
City view
Shower
Heating
room details
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Classic Twin Room
Max:
2 persons
465 sq. feet
Bed options:
2 Single beds
City view
Shower
Heating
room details
Check Prices
Classic Twin Room
Max:
2 persons
465 sq. feet
Bed options:
2 Single beds
Lake view
Shower
Heating
room details
Check Prices
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi in public areas
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
- Golf course
- Yoga class
- Sports trainer
- Aerobics
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's buffet
- Children's pool
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness center
- Sauna
- Steam room
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Air conditioning
- Heating
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
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Location
05 Tu Hoa,Tay Ho,
Hanoi,
Vietnam,
No postal,
Ha Noi Municipality
Map view
05 Tu Hoa,Tay Ho,
Hanoi,
Vietnam,
No postal,
Ha Noi Municipality
City landmarks
Monuments and Landmarks
Ho Chi Minh Mausoleum
1.5
mi
Lake
West Lake
5200 ft
Pagoda
Tran Quoc Pagoda
1.1
mi
Quoc Tu Giam Street Dong Da District
Temple Of Literature
2.1
mi
Museums
Vietnam Military History Museum
1.9
mi
Quan Thanh Street
Truc Bach Lake
5000 ft
Square
Ba Dinh Square
1.5
mi
Parks
Hanoi Botanical Garden
1.2
mi
Pagoda
One Pillar Pagoda
1.6
mi
Church
Cua Bac Church
1.3
mi
Pagoda
Quan Thanh Temple
1.4
mi
Castle
Thang Long Imperial Citadel
1.8
mi
Palace
Presidential Palace
1.3
mi
Gallery
Work Room Four
4100 ft
Tran Nhat Duat Street
Long Bien Bridge
1.9
mi
1 Bach Thao Ba Dinh
Presidential Palace Historical Site
1.3
mi
So 1 Ngo Bach Thao
Ho Chi Minh's Stilt House
1.4
mi
Xom Chua Street Quang An
Phu Tay Ho
4300 ft
cnr P Hang Buom & P Hang Giay
Bach Ma Temple
2.0
mi
56 Hang Chieu Dong Xuan
Hanoi Old City Gate
2.0
mi
Museums
Ho Chi Minh Museum
1.6
mi
Tay Ho District
Ho Tay Water Park
1.4
mi
Monuments and Landmarks
Hanoi Flag Tower
1.9
mi
Lane 9
A-Roaming Bodyworker
2900 ft
Hang Duong
Hanoi Night Market
2.1
mi
Museums
Vietnam Fine Arts Museum
2.0
mi
Quang An
Pho Linh Temple
3800 ft
55 Hoang Hoa Tham Ngoc Ho
Huu Tiep Lake and the Downed B-52
1.3
mi
Phan Dinh Phung Street
Hanoi Old Citadel
1.4
mi
Nearby
Gallery
Hanoi Design Center
1700 ft
Restaurants
Oven d'Or Restaurant
900 ft
11 Xuan Dieu K5 Nghi Tam
Saigon Restaurant
700 ft
05 Tu Hoa Tay Ho district
Cafe du Lac
1000 ft
5 Tu Hoa street Tay Ho distrcit
Dieu's Cuisine
1100 ft
98 Tu Hoa Quang An
Hemispheres Steak & Seafood Grill
1400 ft
Sheraton Hanoi Hotel K5 Nghi Tam
Maison de Tet Decor
1500 ft
Villa 156 Tu Hoa Nghi Tam Village West Lake
Batavia Restaurant & Cafe
900 ft
116 Ngoc Ha Street Ngoc Ha Ward
Reviews and Ratings
Reviews from guests about their experience.
84%
loved their spa retreat and can’t wait to return.
8.4/10
Great
Rooms
7.0
Location
7.4
Service
7.6
Dining
7.2
Adam
United States of America,
March
2025
6.4/10
I recently stayed at the Intercontinental Hanoi Westlake, which offers a stunning hotel right on the edge of the lake. The breakfast spread was really good and truly the highlight of my experience. However, several aspects, like the service and room features, fell short of expectations. Although the location provided a serene atmosphere, it was quite distant from the city center, making trips more cumbersome than I anticipated.
Rooms
6.0
The room had a beautiful view, though it felt smaller with the extra bed for my child. There were some issues with mosquitoes in the room that dampened the experience.
Service
6.0
While some staff were friendly and efficient, others seemed to lack attentiveness. There were several instances where my requests were either forgotten or took too long to fulfill.
Location
6.0
The hotel is located on West Lake, providing a peaceful retreat. but it's quite far from major attractions, which made getting around a challenge.
Dining
8.0
Breakfast was absolutely fantastic with an extensive selection, but dining options for other meals felt overpriced and underwhelming at times.
Facilities
6.0
The swimming pool was smaller than expected and closed too early, leaving limited options for relaxation after dinner. There were no kids' facilities, which was a letdown for family travelers.
Louis
United States of America,
December
2024
6.4/10
I really enjoyed my stay at Intercontinental Hanoi Westlake, thanks to the beautiful lakeside location and the attentive staff. However, I did find some areas, like the dining options and the size of the wine pours, could use improvement. While the rooms were comfortable, some felt a bit dated, which detracted slightly from the overall luxury experience.
Rooms
8.0
I stayed in a deluxe room that was well-appointed and had a beautiful view of the pond. The room was clean but felt a little dated and could use better ventilation.
Service
9.0
The staff were incredibly friendly and responsive, always willing to help. They made the experience enjoyable, though I noticed they sometimes needed reminders to get things done.
Location
9.0
The hotel's lakeside location is super calming, making it perfect for a restful stay. It's also conveniently located near other hotels and some restaurants, though taxis are often needed for popular spots.
Dining
7.0
While the breakfast buffet had a nice variety, the quality of the food overall didn’t really meet my expectations for a 5-star hotel. The wine pours were pretty skimpy, which felt a bit disappointing given the prices.
Facilities
7.0
Facilities were decent, including a small pool and good fitness center, although the pool could be larger for the size of the hotel. Room service and other amenities functioned well and added to the convenience.
Fred
United States of America,
December
2024
6.0/10
I had mixed feelings about my stay at the Intercontinental Hanoi Westlake. The lakefront location was lovely and the amenities were impressive, but the rooms felt a bit dated and the service had some hiccups. Overall, while it had great potential, it didn't quite meet my expectations for a luxurious experience.
Rooms
6.0
The room was large and came with many great amenities, but it felt dated with some musty odors and peeling paint. I expected more for a 5-star hotel.
Service
5.0
The staff were friendly, but I found the check-in process to be slow and a bit confusing. I also had to deal with interruptions despite using the 'Do Not Disturb' sign.
Location
7.0
The tranquil position by the lake was nice, but it was a bit far from Hanoi's main attractions, which limited my options for dining and shopping.
Dining
7.0
The breakfast buffet was quite good with a variety of options, but I felt that certain meal experiences could have been better organized, especially the dinner service.
Facilities
6.0
Facilities like the pool and gym were fine, but during peak hours, the pool was crowded. Plus, amenities like a buggy service helped, but I sometimes found it lacking.
Roy
United States of America,
November
2024
5.0/10
I had a really nice stay at the Intercontinental Hanoi Westlake. The location offered a peaceful escape from the bustling Old Town, while still being just a short taxi ride away. My room featured a lovely view of the lake, and although it was a bit dated, it was comfortable for my four-night stay. The staff were incredibly welcoming and attentive, making it a nice experience. though the noise from the nearby Sunset Bar could use some consideration for a quieter atmosphere.
Rooms
8.0
My room on the 4th floor with a lake view was cozy, but I missed having a proper dining table. The bed was slightly firm, but I managed to sleep well during my stay.
Service
10.0
The staff were excellent, greeting me with warm smiles from check-in to check-out. They ensured I felt valued throughout my time at the hotel.
Location
9.0
The hotel is set in a beautiful lakeside area, which provided a calm atmosphere away from the busy city center. It served as a great base for exploring Hanoi.
Dining
7.0
While room service was available and enjoyable, some dining experiences could be improved, especially at the Saigon restaurant where the food quality varied.
Facilities
8.0
The amenities, including a refreshing juice bar and an excellent breakfast buffet, stood out. However, some improvements in room comforts would enhance the experience.
Mark
United States of America,
October
2024
5.4/10
My stay at the Intercontinental Hanoi Westlake was quite enjoyable overall, even though there were some bumps along the way. The location on the lake was peaceful and beautiful, perfect for chilling out, but it was a bit far from popular tourist spots. While the service was friendly and staff attentive, I encountered some issues with my room that weren't up to par for a five-star experience. The dining options offered a great buffet, but I felt limited in my choices. I would rate my stay a solid 8 out of 10.
Rooms
7.0
The room was spacious with a lovely balcony view over West Lake, but it did feel a little dated and had issues with humidity and some faulty amenities.
Service
8.0
The staff were friendly and helpful, although I did experience some communication barriers which made things a bit tricky at times.
Location
6.0
I loved the serene lakeside setting, which was a nice escape from the hustle of the city, but it was a bit too far from major attractions for my liking.
Dining
7.0
The buffet breakfast was impressive and visually appealing, but I wasn't thrilled about the lack of a la carte options aside from room service.
Facilities
7.0
The hotel provided decent facilities like a gym and pool, but it felt like there were limited activities offered on the premises beyond enjoying the views.
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