What are the check-in and check-out times at Intercontinental Hanoi Westlake By Ihg?
Check-in time is at 15:00 and check-out time is by 12:00.
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Intercontinental Hanoi Westlake By Ihg, Hanoi
120US$
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Key details
About the Hotel
05 Tu Hoa,Tay Ho Ward,
Hanoi,
Vietnam,
No postal,
Ha Noi Municipality
- Near West Lake
Great
8.7
9.0
4.2
4.7
Loved by guests
"We loved the location and views of the lake."
"The historical charm of this resort style hotel combined with unmatched customer service of the Club Lounge Crew creates an unforgettable atmosphere."
"The morning views were amazing."
Intercontinental Hanoi Westlake By Ihg offers a luxurious experience with 293 guest rooms featuring contemporary Vietnamese design and
Rooms & Amenities
Guest rooms reflect rich textures and vibrant colors characteristic of contemporary Vietnamese design. Each spacious room includes a
Dining Options
Dining options at Intercontinental Hanoi Westlake include
Leisure & Services
Leisure facilities include a
Business & Location
Intercontinental Hanoi Westlake has multiple event spaces, including a
“The lakeside pavilions offer a serene escape, and the overwater bar promises memorable sunset views; plus, the dining experiences seem a cut above, guided by an award-winning Executive Chef. For travelers seeking both cultural immersion and upscale amenities, this seems an ideal base, especially with the personalized service at Club InterContinental. It stands out for those wanting a luxurious stay with uniquely Vietnamese touches.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Twin Room Overwater Lake View
2 persons
43 m²
2 Single beds
Shower
Heating
room details
Classic King Room Overwater Lake View
2 persons
43 m²
1 King-size bed
Shower
Heating
room details
Classic Club King Room Lake View
2 persons
43 m²
1 King-size bed
Shower
Coffee machine
room details
Classic Club Twin Room Lake View
2 persons
43 m²
2 Single beds
Shower
Coffee machine
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Golf course
- Yoga class
- Sports trainer
- Aerobics
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Children's pool
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Air conditioning
- Heating
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Intercontinental Hanoi Westlake, guests can indulge in a delightful array of dining venues that highlight both international and local flavors. With stunning views over Westlake, each restaurant presents a unique atmosphere and culinary experience, perfect for family gatherings or romantic evenings.
Cafe Dulac
International all-day dining
Ambiance
Family-friendly, modern, overlooking Westlake
Key Offerings
Buffet and a la carte menu featuring signature dishes, perfect for breakfast and lunch gatherings.
Reservation
not needed
Breakfast, Lunch
Saigon
Vietnamese
Ambiance
Family-friendly, traditional, modern, romantic
Key Offerings
Rich flavors of Vietnam in a cozy setting, offering lunch and dinner with a focus on local dishes.
Reservation
recommended
Lunch, Dinner
Milan
Italian
Ambiance
Family-friendly, modern, romantic
Key Offerings
Exquisite Italian dishes for a delightful dinner experience, ideal for couples.
Reservation
recommended
Dinner
Location
05 Tu Hoa,Tay Ho Ward,
Hanoi,
Vietnam,
No postal,
Ha Noi Municipality
Map view
05 Tu Hoa,Tay Ho Ward,
Hanoi,
Vietnam,
No postal,
Ha Noi Municipality
City landmarks
Monument
Ho Chi Minh Mausoleum
2.5
km
Lake
West Lake
1.6
km
Pagoda
Tran Quoc Pagoda
1.8
km
Landmark
Temple Of Literature
3.4
km
Museum
Vietnam Military History Museum
3.1
km
Landmark
Truc Bach Lake
1.5
km
Square
Ba Dinh Square
2.4
km
Park
Hanoi Botanical Garden
2.1
km
Pagoda
One Pillar Pagoda
2.6
km
Church
Cua Bac Church
2.2
km
Pagoda
Quan Thanh Temple
2.3
km
Castle
Thang Long Imperial Citadel
2.9
km
Palace
Presidential Palace
2.2
km
Gallery
Work Room Four
1.2
km
Landmark
Long Bien Bridge
3.1
km
Landmark
Presidential Palace Historical Site
2.2
km
Landmark
Ho Chi Minh's Stilt House
2.3
km
Landmark
Phu Tay Ho
1.3
km
Landmark
Bach Ma Temple
3.3
km
Landmark
Old City Gate
3.2
km
Landmark
Ho Tay Water Park
2.2
km
Landmark
A-Roaming Bodyworker
830 m
Museum
Ho Chi Minh Museum
2.6
km
Monument
Flag Tower of Hanoi
3.1
km
Landmark
Hanoi Night Market
3.4
km
Museum
Vietnam Fine Arts Museum
3.2
km
Landmark
Pho Linh Temple
1.1
km
Landmark
Huu Tiep Lake and the Downed B-52
2.2
km
Landmark
Hanoi Old Citadel
2.2
km
Nearby
Gallery
Hanoi Design Center
500 m
Restaurants
Saigon Restaurant
200 m
05 Tu Hoa Tay Ho district
Dieu's Cuisine
320 m
98 Tu Hoa Quang An
Red River Tea Room
140 m
176 Xuan Dieu
Batavia Restaurant & Cafe
250 m
116 Ngoc Ha Street Ngoc Ha Ward
Bar Deja Vu
400 m
K5 Nghi Tam
Explore Hanoi
Local Highlights
Tran Quoc Pagoda
20 minutes' walk
The oldest pagoda in Hanoi, known for its stunning architecture and serene lake views. A peaceful spot for reflection.
Ho Chi Minh Mausoleum
25 minutes' walk
A monumental homage to Vietnam's leader, featuring impressive architecture and a museum about his life and times.
Vietnam Military History Museum
35 minutes' walk
A museum showcasing Vietnam's military history with a wide array of exhibits and vehicles, including warplanes.
Saigon Restaurant
3 minutes' walk
Vietnamese and Asian cuisine in a cozy setting, known for fresh seafood and local specialties. Reservations recommended.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Adam
United States,
March
2025
6.4/10
I recently stayed at the Intercontinental Hanoi Westlake, which offers a stunning hotel right on the edge of the lake. The breakfast spread was really good and truly the highlight of my experience. However, several aspects, like the service and room features, fell short of expectations. Although the location provided a serene atmosphere, it was quite distant from the city center, making trips more cumbersome than I anticipated.
Rooms
6.0
The room had a beautiful view, though it felt smaller with the extra bed for my child. There were some issues with mosquitoes in the room that dampened the experience.
Service
6.0
While some staff were friendly and efficient, others seemed to lack attentiveness. There were several instances where my requests were either forgotten or took too long to fulfill.
Location
6.0
The hotel is located on West Lake, providing a peaceful retreat. but it's quite far from major attractions, which made getting around a challenge.
Dining
8.0
Breakfast was absolutely fantastic with an extensive selection, but dining options for other meals felt overpriced and underwhelming at times.
Facilities
6.0
The swimming pool was smaller than expected and closed too early, leaving limited options for relaxation after dinner. There were no kids' facilities, which was a letdown for family travelers.
Louis
United States,
December
2024
6.4/10
I really enjoyed my stay at Intercontinental Hanoi Westlake, thanks to the beautiful lakeside location and the attentive staff. However, I did find some areas, like the dining options and the size of the wine pours, could use improvement. While the rooms were comfortable, some felt a bit dated, which detracted slightly from the overall luxury experience.
Rooms
8.0
I stayed in a deluxe room that was well-appointed and had a beautiful view of the pond. The room was clean but felt a little dated and could use better ventilation.
Service
9.0
The staff were incredibly friendly and responsive, always willing to help. They made the experience enjoyable, though I noticed they sometimes needed reminders to get things done.
Location
9.0
The hotel's lakeside location is super calming, making it perfect for a restful stay. It's also conveniently located near other hotels and some restaurants, though taxis are often needed for popular spots.
Dining
7.0
While the breakfast buffet had a nice variety, the quality of the food overall didn't really meet my expectations for a 5-star hotel. The wine pours were pretty skimpy, which felt a bit disappointing given the prices.
Facilities
7.0
Facilities were decent, including a small pool and good fitness center, although the pool could be larger for the size of the hotel. Room service and other amenities functioned well and added to the convenience.
Fred
United States,
December
2024
6.0/10
I had mixed feelings about my stay at the Intercontinental Hanoi Westlake. The lakefront location was lovely and the amenities were impressive, but the rooms felt a bit dated and the service had some hiccups. Overall, while it had great potential, it didn't quite meet my expectations for a luxurious experience.
Rooms
6.0
The room was large and came with many great amenities, but it felt dated with some musty odors and peeling paint. I expected more for a 5-star hotel.
Service
5.0
The staff were friendly, but I found the check-in process to be slow and a bit confusing. I also had to deal with interruptions despite using the 'Do Not Disturb' sign.
Location
7.0
The tranquil position by the lake was nice, but it was a bit far from Hanoi's main attractions, which limited my options for dining and shopping.
Dining
7.0
The breakfast buffet was quite good with a variety of options, but I felt that certain meal experiences could have been better organized, especially the dinner service.
Facilities
6.0
Facilities like the pool and gym were fine, but during peak hours, the pool was crowded. Plus, amenities like a buggy service helped, but I sometimes found it lacking.
Roy
United States,
November
2024
5.0/10
I had a really nice stay at the Intercontinental Hanoi Westlake. The location offered a peaceful escape from the bustling Old Town, while still being just a short taxi ride away. My room featured a lovely view of the lake, and although it was a bit dated, it was comfortable for my four-night stay. The staff were incredibly welcoming and attentive, making it a nice experience. though the noise from the nearby Sunset Bar could use some consideration for a quieter atmosphere.
Rooms
8.0
My room on the 4th floor with a lake view was cozy, but I missed having a proper dining table. The bed was slightly firm, but I managed to sleep well during my stay.
Service
10.0
The staff were excellent, greeting me with warm smiles from check-in to check-out. They ensured I felt valued throughout my time at the hotel.
Location
9.0
The hotel is set in a beautiful lakeside area, which provided a calm atmosphere away from the busy city center. It served as a great base for exploring Hanoi.
Dining
7.0
While room service was available and enjoyable, some dining experiences could be improved, especially at the Saigon restaurant where the food quality varied.
Facilities
8.0
The amenities, including a refreshing juice bar and an excellent breakfast buffet, stood out. However, some improvements in room comforts would enhance the experience.
Mark
United States,
October
2024
5.4/10
My stay at the Intercontinental Hanoi Westlake was quite enjoyable overall, even though there were some bumps along the way. The location on the lake was peaceful and beautiful, perfect for chilling out, but it was a bit far from popular tourist spots. While the service was friendly and staff attentive, I encountered some issues with my room that weren't up to par for a five-star experience. The dining options offered a great buffet, but I felt limited in my choices. I would rate my stay a solid 8 out of 10.
Rooms
7.0
The room was spacious with a lovely balcony view over West Lake, but it did feel a little dated and had issues with humidity and some faulty amenities.
Service
8.0
The staff were friendly and helpful, although I did experience some communication barriers which made things a bit tricky at times.
Location
6.0
I loved the serene lakeside setting, which was a nice escape from the hustle of the city, but it was a bit too far from major attractions for my liking.
Dining
7.0
The buffet breakfast was impressive and visually appealing, but I wasn't thrilled about the lack of a la carte options aside from room service.
Facilities
7.0
The hotel provided decent facilities like a gym and pool, but it felt like there were limited activities offered on the premises beyond enjoying the views.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
A full breakfast is served at the price of VND 635,040 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, Japanese, Korean, Vietnamese
Year renovated:
2011
Number of floors:
5
Number of rooms:
341
Former name
intercontinental hanoi westlake, an ihg hotel
FAQs
About Intercontinental Hanoi Westlake By Ihg
How far is Intercontinental Hanoi Westlake By Ihg from Noibai International Airport?
The hotel is approximately 22 km from Noibai International Airport, with an estimated travel time of 30 minutes by car.
Which prominent attractions are located close to Intercontinental Hanoi Westlake By Ihg?
Nearby attractions include the Vietnam Fine Arts Museum (5 km), Thang Long Water Puppet Theatre (5 km), and Ho Chi Minh Mausoleum (about 3 km).
Is there an on-site restaurant at Intercontinental Hanoi Westlake By Ihg?
Yes, the hotel features three on-site restaurants offering a variety of cuisines including Vietnamese and international dishes.
What amenities are available at the fitness center in Intercontinental Hanoi Westlake By Ihg?
The fitness center offers yoga and Pilates classes, as well as cardio and weight training equipment.
Are there any pools available at Intercontinental Hanoi Westlake By Ihg?
Yes, the hotel features an outdoor swimming pool with lakeside views and a children's pool.
What breakfast options does Intercontinental Hanoi Westlake By Ihg provide?
The hotel offers an extensive breakfast buffet featuring Asian and Western dishes at Café du Lac.
What is the parking policy at Intercontinental Hanoi Westlake By Ihg?
Free on-site parking is available for guests without the need for a reservation.
What room amenities can guests expect at Intercontinental Hanoi Westlake By Ihg?
Rooms include air conditioning, flat-screen TVs, minibars, and private balconies overlooking Westlake or Hanoi City.
Is there a bar available at Intercontinental Hanoi Westlake By Ihg?
Yes, guests can enjoy drinks at the Sunset Bar and Diplomat Lounge.
What language do the staff at Intercontinental Hanoi Westlake By Ihg speak?
The staff speaks multiple languages, including English and Vietnamese.
What entertainment options are available for children at Intercontinental Hanoi Westlake By Ihg?
The hotel offers a children's pool and children's buffet options during meal times.
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